Shipping & Returns Policy


You can choose between a refund, exchange or credit where goods are faulty. Postage will also be refunded.

Garments that have been incorrectly ordered (eg wrong colour or wrong size) may be exchanged, however a 20% (of the purchase price) stocking fee plus gst per item plus $15.00 shipping and handling fee must be added.

Garments that have been embroidered cannot be returned (unless faulty).


Returns will be accepted up to 28 days from receipt.

We will only accept garments for return if they are in new condition, have not been worn (other than tried on) and contain original packaging and tags.


Our terms do not override the provisions given by the TPA (1974)

If it doesn’t appear on our website, call us FAST and we’ll find it for you  Tel: +61 2 8344 1300
 Shipping & Returns policy  © 2014 Bay Medical

Please allow up to 28 business days for delivery

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Bay Medical and Cherokee, official uniform suppliers to Channel 10

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